Question 1

How to create a video testimonial?

Accepted Answer

We have created a range of scenes specifically to be used for testimonials. Navigate to our video builder and select 'reviews' using the scene filters to view all testimonial scenes.

Question 2

How to track the number of videos made across the brand per user?

Accepted Answer

To view all videos created on your brand, navigate to the ‘brand admin’ tab located on the grey menu on the left. This opens up your brand admin page where you can see how many videos have been made, all the users on your brand, and also see all videos that have been made by all users in order of most recent first.

Question 3

How to use a self-recorded video?

Accepted Answer

We have created a range of scenes specifically to be used for self-recorded videos. Navigate to our video builder and select 'presentation' using the scene filters to view all scenes that self-recorded videos can be used with.

Question 4

Will unused videos rollover?

Accepted Answer

Unfortunately not. However, your monthly subscription will reflect your business need, ensuring that you are given the right amount of videos per month for your needs.

Question 5

How to edit a video you have made?

Accepted Answer

Before you submit your final video for rendering, there is the option to ‘Email me when previews are ready’ to allow you to check over your video and amend it. However, if your video has been returned to you and you would like to edit the content, here is how: Step 1: Navigate to 'my videos' and find the video you wish to edit. Click 'play video'. Step 2: Click the blue button on the right hand side of the video titled 'edit video'. Step 3: Use the pencil icons on the right hand side to make your edits. Step 4: Select audio. Are you using the same audio or something new? Step 5: Submit your video.

Question 6

After you have signed up to a Sixty Seconds subscription, take a look at our 'Getting Started Guide' to ensure you understand how to use the platform. We will talk you through the basics of how to create a video, and use our basic features.

Question 7

How to use a template?

Accepted Answer

To find the template you have created navigate to the 'templates' menu tab and scroll down the page until you see 'saved templates'. This is where all your saved templates will be stored. Once you have found the template you would like to use, click 'create video'. This will bring up a form allowing you to type in your new content and choose your new background media. Please be aware that as default the original content and background media will be chosen. Once you have finished entering your video information click 'finish' and your video will be returned back to you shortly.

Question 8

How to save a video as a template?

Accepted Answer

Once you have created a video and it has been returned back to you, you are able to save it as a template to use again in the future by simply changing the content. Navigate to the ‘my videos’ tab on the grey menu on the left hand side. Select the video you would like to save as a template by clicking ‘play video’. Once you’ve done this, you’ll have the options to ‘save as template’. It is the purple button, and it appears above the options to ‘edit video,’ ‘get shareable link’ and ‘resubmit video’. If you have access to multiple brands, please select which brand you want to add this template to. Finally, choose a title for your template. It is important to choose something which clearly states the template’s purpose. If you have created a template for a video job advert, it would be great to title it accordingly as templates will be accessible to everyone on your brand’s dashboard. To use your newly saved template, click on the ‘templates’ tab on the grey menu on the left-hand side. Find the template you have just saved and click ‘create video’.

Question 9

How to add media to your media library?

Accepted Answer

To add media to your brand media library, click on the ‘brand media’ tab located on the grey menu on the left. This will be the name of your brand, for example ours is ‘Sixty Seconds Media.’ (If you cannot see this folder, you have not signed up to our subscription which unlocks this feature). This will open up a sub-menu. Click on the ‘uploads’ tab followed by the ‘add media file’ button in the top right corner. This opens up the add new media page. By clicking the dropdown arrow next to ‘media file folder’ select which folder you would like to add media to. Simply drag the files you wish to upload into the upload box, or click inside the box to select files from your computer. As soon as a file is placed inside the upload box it will start uploading to the library, there is no need to do anything further. Videos will need some time to process and when they are ready they will be visible inside your media library.

Question 10

What video sizes can I create?

Accepted Answer

When creating your video you will select which platform you will be using to share your content. Your video will then be automatically sized depending on your chosen platform. Our platform supports:

- Horizontal 1920 x 1080

Traaditional wide screen format works best on landing pages, Youtube.

- Portrait 1080 x 1920

Instagram Stories and Reels, Facebook Stories, LinkedIn Stories, Youtube Stories.

- Square 1080 x 1080

Works best on social media newsfeeds

- Vertical 1350 x 1080

Slightly taller than square and works well on social newsfeeds

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How can we help?

Getting Started Guide