Question 1

How to create an infographic video?

Accepted Answer

We have created a range of scenes specifically to be used for infographics. Navigate to our video builder and select 'infographics' using the scene filters to view all infographic scenes.

Question 2

What languages does Sixty Seconds support?

Accepted Answer

Videos can be created using our platform in any language. Please just be mindful when choosing your fonts as not all fonts have the same support for special characters.

Question 3

Can you manage multiple brands under one account on your video builder?

Accepted Answer

Yes. Our video platform allows you to add as many brands and users as you require. Please note that there will be an additional cost for each new brand added to your account, however there is no charge for additional users.

Question 4

What video sizes can I create?

Accepted Answer

When creating your video you will select which platform you will be using to share your content. Your video will then be automatically sized depending on your chosen platform. Our platform supports:

- Horizontal 1920 x 1080

Traaditional wide screen format works best on landing pages, Youtube.

- Portrait 1080 x 1920

Instagram Stories and Reels, Facebook Stories, LinkedIn Stories, Youtube Stories.

- Square 1080 x 1080

Works best on social media newsfeeds

- Vertical 1350 x 1080

Slightly taller than square and works well on social newsfeeds

![layouts.jpg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/bYVKSoU8bP/resources/UhVSh2duzg/layouts.jpg)

Question 5

What is the resolution and file type of the videos I can create?

Accepted Answer

All videos can be downloaded in full HD quality (1080p) & MP4 format.

Question 6

How to remove a user?

Accepted Answer

To remove a user, click on the ‘configuration’ tab located on the grey menu on the left-hand side of the dashboard. This will open up a sub-menu. Next, click on the ‘users’ tab. If you cannot see the configuration tab this means that you do not have the relevant permissions to access this. Here you will be able to see the user admin page with a list of all users. Click the eye icon to the right-hand side of the users name, this allows you to view the users details. To remove a user, click the ‘delete’ button on the top-right of the screen. This permanently deletes a user from the dashboard. If you wish to re-add the user at a later date you will need to add a new user.

Question 7

How to create an infographic video?

Accepted Answer

We have created a range of scenes specifically to be used for infographics. Navigate to our video builder and select 'infographics' using the scene filters to view all infographic scenes.

Question 8

How to make videos as another user?

Accepted Answer

To create videos as another user you can use the impersonation feature. To impersonate a user, click on the ‘brand admin’ tab located on the grey menu on the left-hand side of the dashboard. If you cannot see the brand admin tab this means that you do not have the relevant permissions to access this. Here you will be able to see a list of all users on the far right of the brand admin page. To impersonate a user, simply hover over the user you wish to impersonate and click on the headshot icon that appears. As soon as you click on the icon you will be redirected to the video creation page impersonating the user you have selected. To exit the impersonation, click ‘exit impersonation’ in the top right corner.

Question 9

How to use a template?

Accepted Answer

To find the template you have created navigate to the 'templates' menu tab and scroll down the page until you see 'saved templates'. This is where all your saved templates will be stored. Once you have found the template you would like to use, click 'create video'. This will bring up a form allowing you to type in your new content and choose your new background media. Please be aware that as default the original content and background media will be chosen. Once you have finished entering your video information click 'finish' and your video will be returned back to you shortly.

Question 10

Do you have an affiliate program?

Accepted Answer

Yes. Please get in touch with our team to discuss the opportunities available.

How can we help?

Getting Started Guide

How to create an infographic video?

What languages does Sixty Seconds support?

Can you manage multiple brands under one account on your video builder?

What video sizes can I create?

What is the resolution and file type of the videos I can create?

How to remove a user?

How to create an infographic video?

How to make videos as another user?

How to use a template?

Do you have an affiliate program?

Are You Looking For Marketing Support?