Question 1

How to deactivate a user?

Accepted Answer

To deactivate a user, click on the ‘configuration’ tab located on the grey menu on the left-hand side of the dashboard. This will open up a sub-menu. Next, click on the ‘users’ tab.

If you cannot see the configuration tab this means that you do not have the relevant permissions to access this.

Here you will be able to see the user admin page with a list of all users.

To make the user inactive, click the tick icon to the right-hand side of the user’s name, this will deactivate the user you have selected.

This user has not been deleted, their account remains on the dashboard, however they are unable to create any videos while deactivated. This can easily be reversed by re-activating the user following the same method.

Question 2

Can I use my videos after my subscription is over?

Accepted Answer

Yes. The videos you create can be downloaded and used as you please.

Question 3

How to use a brand colour instead of background media?

Accepted Answer

After you have selected which scene you would like to use and input your content, click the green 'choose media' button.

Instead of selecting a video or image here, select the brand colour you would like to use from the brand colour palette on the right hand side of the screen.

Question 4

Do you have an affiliate program?

Accepted Answer

Yes. Please get in touch with our team to discuss the opportunities available.

Question 5

How does Sixty Seconds video builder work?

Accepted Answer

Sixty Seconds video builder is an easy to use online video maker allowing you to produce high-quality professional videos without hassle.Our platform is fully equiped with royalty-free music, customizable video templates, background media and more.

Question 6

How to purchase Stutterstock media within your dashboard?

Accepted Answer

To purchase shutterstock media within your dashboard, click on the brand media tab located on the grey menu on the left. This will be the name of your brand, for example ours is ‘Sixty Seconds Media.’

This will open up a sub-menu. Click on the ‘shutterstock’ tab to open up your brands licenced media page.

You will be able to see on the right-hand side of this page how many credits your brand currently has. If you don’t have any credits, these can be purchased by clicking the ‘purchase credits’ button.

Once you have successfully purchased credits, click the ‘search shutterstock’ button to find the media you wish to license.

To licence your chosen media, click the green ‘licence’ button underneath the image or video. All licensed media is automatically added to your shutterstock library for you to use when creating your next video.

25 Credits = 1 Premium Video

Question 7

How do I add a new user?

Accepted Answer

To add a new user, click on the ‘brand admin’ tab located on the grey menu on the left-hand side of the dashboard.

If you cannot see the brand admin tab this means that you do not have the relevant permissions to access this.

Next, click the ‘invite users’ button located on the top right of the brand admin page. This will open up a new user form.

Simply enter the new users name and email address and select the permissions you would like them to have.

‘user’ will give the user full access to make videos on brand you have chosen.

‘brand admin’ will allow the user to edit the brand and add/edit users of that brand.

‘org admin’ will allow the user to add users to any brand, and make videos on multiple brands.

To finish click ‘Send Invite’.

An email will be sent to the new user with a link to sign up and create their login details.

Question 8

How to create GIFs and images from your videos

Accepted Answer

Step 1: Select the video you would like to make a GIF and image of and click 'play video' to open the video page.

Step 2: Above the video you should see 3 tabs:

Step 3: Select GIF, and then click the button 'create GIF'.

Step 4: Select your starting point, duration, and how many times you would like the GIF to loop.

Step 5: Click 'create'.

Step 6: Once your GIF has been created (this can take a while) it will appear under the 'GIF' tab.

Step 7: Your image will be automatically generated when your GIF is created. This will appear under the 'Image' tab.

Question 9

What is the resolution and file type of the videos I can create?

Accepted Answer

All videos can be downloaded in full HD quality (1080p) & MP4 format.

Question 10

How to edit a video you have made?

Accepted Answer

Before you submit your final video for rendering, there is the option to ‘Email me when previews are ready’ to allow you to check over your video and amend it.

However, if your video has been returned to you and you would like to edit the content, here is how:

Step 1: Navigate to 'my videos' and find the video you wish to edit. Click 'play video'.

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