Question 1

How to create a video testimonial?

Accepted Answer

We have created a range of scenes specifically to be used for testimonials. Navigate to our video builder and select 'reviews' using the scene filters to view all testimonial scenes.

Question 2

How to create an ebook video?

Accepted Answer

We have created a range of scenes specifically to be used for ebooks, content promotions and whitepapers. Navigate to our video builder and select 'Ebook' using the scene filters to view all ebook scenes.

Question 3

How to remove a user?

Accepted Answer

To remove a user, click on the ‘configuration’ tab located on the grey menu on the left-hand side of the dashboard. This will open up a sub-menu. Next, click on the ‘users’ tab. If you cannot see the configuration tab this means that you do not have the relevant permissions to access this. Here you will be able to see the user admin page with a list of all users. Click the eye icon to the right-hand side of the users name, this allows you to view the users details. To remove a user, click the ‘delete’ button on the top-right of the screen. This permanently deletes a user from the dashboard. If you wish to re-add the user at a later date you will need to add a new user.

Question 4

How to track the number of videos made across the brand per user?

Accepted Answer

To view all videos created on your brand, navigate to the ‘brand admin’ tab located on the grey menu on the left. This opens up your brand admin page where you can see how many videos have been made, all the users on your brand, and also see all videos that have been made by all users in order of most recent first.

Question 5

Do you have an affiliate program?

Accepted Answer

Yes. Please get in touch with our team to discuss the opportunities available.

Question 6

How to add music to your media library?

Accepted Answer

To add media to your brand media library, click on the ‘brand media’ tab located on the grey menu on the left. This will be the name of your brand, for example ours is ‘Sixty Seconds Media.’ (If you cannot see this folder, you have not signed up to our subscription which unlocks this feature).

This will open up a sub-menu. Click on the ‘add media file’ tab followed by the ‘add music track’ option in the dropdown menu.

By clicking the dropdown arrow next to ‘media file folder’ select which folder you would like to add media to.

Simply drag the files you wish to upload into the upload box, or click inside the box to select files from your computer.

As soon as a file is placed inside the upload box it will start uploading to the library, there is no need to do anything further.

Question 7

Will unused videos rollover?

Accepted Answer

Unfortunately not. However, your monthly subscription will reflect your business need, ensuring that you are given the right amount of videos per month for your needs.

Question 8

How to add your picture to your video?

Accepted Answer

Some scenes such as the video business card scenes, require a photo of the user to fill the designated photo field. If your photo is not being pulled through this means you have not yet fully set-up your profile.

Question 9

How to use a brand colour instead of background media?

Accepted Answer

After you have selected which scene you would like to use and input your content, click the green 'choose media' button. Instead of selecting a video or image here, select the brand colour you would like to use from the brand colour palette on the right hand side of the screen.

Question 10

How to create a landing page

Accepted Answer

Once you have created your video, click the 'PLAY VIDEO' button to open the video page. Click the 'create landing page' button on the right hand side of the screen. Step 1: Insert your landing page title. This is not the page URL, the title you enter here will be the title on the landing page itself. Step 2: Enter your landing page description. This could be a descritpion of your video, product or service. If your video is being used as an outreach video, the description could explain why the individual is receiving the outreach video. Step 3: Select if you would like to use a solid colour or image for your background media. Once you have made your selection, you will be able to pick an image or colour (depending on which you have chosen). Step 4: Choose your background opacity. Step 5: Choose your display logo. This is the logo which will be visible on the landing page. You can choose to use your default company logo, upload a custom logo, or simply choose to use no logo. Step 6: Enter your button text. Your button will appear below your description. Here it is important to think about which call to action would best accompany your description text. Step 7: Enter your button URL. Step 8: Click 'view page' to see the landing page you have created. If you aren't happy with any aspect of your landing page, simply return to the previous page and make changes. Step 9: Once you are happy with your landing page, click 'publish'.

How can we help?

Getting Started Guide