Question 1

Can you manage multiple brands under one account on your video builder?

Accepted Answer

Yes. Our video platform allows you to add as many brands and users as you require. Please note that there will be an additional cost for each new brand added to your account, however there is no charge for additional users.

Question 2

How to use a template?

Accepted Answer

To find the template you have created navigate to the 'templates' menu tab and scroll down the page until you see 'saved templates'. This is where all your saved templates will be stored. Once you have found the template you would like to use, click 'create video'. This will bring up a form allowing you to type in your new content and choose your new background media. Please be aware that as default the original content and background media will be chosen. Once you have finished entering your video information click 'finish' and your video will be returned back to you shortly.

Question 3

How to make a video?

Accepted Answer

Step 1 – select the platform you will be using to promote your video. (LinkedIn, Instagram Stories, Facebook, Twitter etc). Our dashboard will automatically scale your videos so they can be posted straight to them. Step 2 – select your first scene for your video. Here you can choose between title scenes and detail scenes, along with sales scenes and vlog scenes. Simply hover over the scenes to see a preview. When you are ready, select the scene you would like to use. Step 3 – Choose your scene layout. This gives you the ability to change the location of the text you selected in the previous step. At this stage it is useful to have an idea in mind of the type of background media you would like to use. If you are using people, you may want to choose a scene layout which is central or located at the bottom of the screen to avoid your text covering the faces of the people in your media. You can also choose between the ‘most popular’, ‘newest’ or ‘your favourite’ and ‘archived’ scenes. Step 4 – Pick your scene transition. This will be how your scene transitions onto the page. Step 5 – Here is where you select your background media for your scene. As you can see, you have the choice of using video or images. We are integrated with Shutterstock and you can purchase images and clips directly from our dashboard. We are also integrated with Unsplash where you can find free imagery. If you’d prefer you can also upload your own image and video files straight from your computer. Step 6 – Enter Your Video content here. Step 7 – You can choose to add other scenes or finish your video here. Step 8 – If you decide that you want to re-order or edit the scenes you have created you are able to do so here. To re-order your scenes simply drag them into the new order. To edit your scenes, click on the pencil button next to the scene to make amendments. Once you are happy with your video, click ‘Finish Video’. Step 9 - Now it’s time to select your end card, or you can select no end card if you’d prefer. Your logo will automatically pull through to the end card you select. Pick your transition and pick your background media. Enter your website which will display under your logo. Next click ‘Choose Audio’. Here you can see audio clips which you have licensed via Shutterstock. If you haven’t licenced any audio, you have the option to upload audio straight from your computer. Alternatively, if you decide you don’t want to use audio for your video, just click ‘No Audio’. Step 10 - Either ‘Email me when previews are ready’ to allow you to check over your video and amend it, or ‘Submit Final Video’. Your video has now been submitted and will be returned to you via email within the hour. If, in the unlikely event of your video not being returned to you within the hour contact our support team, who will be happy to help.

Question 4

How to create an ebook video?

Accepted Answer

We have created a range of scenes specifically to be used for ebooks, content promotions and whitepapers. Navigate to our video builder and select 'Ebook' using the scene filters to view all ebook scenes.

Question 5

What is the resolution and file type of the videos I can create?

Accepted Answer

All videos can be downloaded in full HD quality (1080p) & MP4 format.

Question 6

How to make videos as another user?

Accepted Answer

To create videos as another user you can use the impersonation feature. To impersonate a user, click on the ‘brand admin’ tab located on the grey menu on the left-hand side of the dashboard. If you cannot see the brand admin tab this means that you do not have the relevant permissions to access this. Here you will be able to see a list of all users on the far right of the brand admin page. To impersonate a user, simply hover over the user you wish to impersonate and click on the headshot icon that appears. As soon as you click on the icon you will be redirected to the video creation page impersonating the user you have selected. To exit the impersonation, click ‘exit impersonation’ in the top right corner.

Question 7

Do you have an affiliate program?

Accepted Answer

Yes. Please get in touch with our team to discuss the opportunities available.

Question 8

How to add music to your media library?

Accepted Answer

To add media to your brand media library, click on the ‘brand media’ tab located on the grey menu on the left. This will be the name of your brand, for example ours is ‘Sixty Seconds Media.’ (If you cannot see this folder, you have not signed up to our subscription which unlocks this feature).

This will open up a sub-menu. Click on the ‘add media file’ tab followed by the ‘add music track’ option in the dropdown menu.

By clicking the dropdown arrow next to ‘media file folder’ select which folder you would like to add media to.

Simply drag the files you wish to upload into the upload box, or click inside the box to select files from your computer.

As soon as a file is placed inside the upload box it will start uploading to the library, there is no need to do anything further.

Question 9

How to create an infographic video?

Accepted Answer

We have created a range of scenes specifically to be used for infographics. Navigate to our video builder and select 'infographics' using the scene filters to view all infographic scenes.

Question 10

Do you have an affiliate program?

Accepted Answer

Yes. Please get in touch with our team to discuss the opportunities available.

How can we help?

Getting Started Guide

Can you manage multiple brands under one account on your video builder?

How to use a template?

How to make a video?

How to create an ebook video?

What is the resolution and file type of the videos I can create?

How to make videos as another user?

Do you have an affiliate program?

How to add music to your media library?

How to create an infographic video?

Do you have an affiliate program?

Are You Looking For Marketing Support?