Question 1

What video sizes can I create?

Accepted Answer

When creating your video you will select which platform you will be using to share your content. Your video will then be automatically sized depending on your chosen platform. Our platform supports:

- Horizontal 1920 x 1080

Traaditional wide screen format works best on landing pages, Youtube.

- Portrait 1080 x 1920

Instagram Stories and Reels, Facebook Stories, LinkedIn Stories, Youtube Stories.

- Square 1080 x 1080

Works best on social media newsfeeds

- Vertical 1350 x 1080

Slightly taller than square and works well on social newsfeeds

![layouts.jpg](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/bYVKSoU8bP/resources/UhVSh2duzg/layouts.jpg)

Question 2

How to remove a user?

Accepted Answer

To remove a user, click on the ‘configuration’ tab located on the grey menu on the left-hand side of the dashboard. This will open up a sub-menu. Next, click on the ‘users’ tab. If you cannot see the configuration tab this means that you do not have the relevant permissions to access this. Here you will be able to see the user admin page with a list of all users. Click the eye icon to the right-hand side of the users name, this allows you to view the users details. To remove a user, click the ‘delete’ button on the top-right of the screen. This permanently deletes a user from the dashboard. If you wish to re-add the user at a later date you will need to add a new user.

Question 3

How to track the number of videos made across the brand per user?

Accepted Answer

To view all videos created on your brand, navigate to the ‘brand admin’ tab located on the grey menu on the left. This opens up your brand admin page where you can see how many videos have been made, all the users on your brand, and also see all videos that have been made by all users in order of most recent first.

Question 4

How to create an ebook video?

Accepted Answer

We have created a range of scenes specifically to be used for ebooks, content promotions and whitepapers. Navigate to our video builder and select 'Ebook' using the scene filters to view all ebook scenes.

Question 5

How to use a self-recorded video?

Accepted Answer

We have created a range of scenes specifically to be used for self-recorded videos. Navigate to our video builder and select 'presentation' using the scene filters to view all scenes that self-recorded videos can be used with.

Question 6

What is the resolution and file type of the videos I can create?

Accepted Answer

All videos can be downloaded in full HD quality (1080p) & MP4 format.

Question 7

Do you have an affiliate program?

Accepted Answer

Yes. Please get in touch with our team to discuss the opportunities available.

Question 8

How to create an infographic video?

Accepted Answer

We have created a range of scenes specifically to be used for infographics. Navigate to our video builder and select 'infographics' using the scene filters to view all infographic scenes.

Question 9

Will unused videos rollover?

Accepted Answer

Unfortunately not. However, your monthly subscription will reflect your business need, ensuring that you are given the right amount of videos per month for your needs.

Question 10

How does Sixty Seconds video builder work?

Accepted Answer

Sixty Seconds video builder is an easy to use online video maker allowing you to produce high-quality professional videos without hassle.Our platform is fully equiped with royalty-free music, customizable video templates, background media and more.

How can we help?

Getting Started Guide