Question 1

How to add media to your media library?

Accepted Answer

To add media to your brand media library, click on the ‘brand media’ tab located on the grey menu on the left. This will be the name of your brand, for example ours is ‘Sixty Seconds Media.’ (If you cannot see this folder, you have not signed up to our subscription which unlocks this feature). This will open up a sub-menu. Click on the ‘uploads’ tab followed by the ‘add media file’ button in the top right corner. This opens up the add new media page. By clicking the dropdown arrow next to ‘media file folder’ select which folder you would like to add media to. Simply drag the files you wish to upload into the upload box, or click inside the box to select files from your computer. As soon as a file is placed inside the upload box it will start uploading to the library, there is no need to do anything further. Videos will need some time to process and when they are ready they will be visible inside your media library.

Question 2

Are you hosting the videos, or can I download my files?

Accepted Answer

Either. After you have created your videos you can download them to store on your computer. A downloaded Sixty Seconds video is your property and comes with a lifetime license for unlimited sharing.

Your videos will also be automatically stored in your 'my videos' library on your account.

Question 3

How does Sixty Seconds video builder work?

Accepted Answer

Sixty Seconds video builder is an easy to use online video maker allowing you to produce high-quality professional videos without hassle.Our platform is fully equiped with royalty-free music, customizable video templates, background media and more.

Question 4

How to edit a user?

Accepted Answer

To edit a user, click on the ‘brand admin’ tab located on the grey menu on the left-hand side of the dashboard. If you cannot see the brand admin tab this means that you do not have the relevant permissions to access this. Here you will be able to see a list of all users on the far right of the brand admin page. To edit a user, simply hover over the user you wish to edit and click the pencil icon that appears. This will open up the user form and allow you to edit its contents. Once you have made the necessary changes, click the update button at the bottom of the page.

Question 5

How to deactivate a user?

Accepted Answer

To deactivate a user, click on the ‘configuration’ tab located on the grey menu on the left-hand side of the dashboard. This will open up a sub-menu. Next, click on the ‘users’ tab. If you cannot see the configuration tab this means that you do not have the relevant permissions to access this. Here you will be able to see the user admin page with a list of all users. To make the user inactive, click the tick icon to the right-hand side of the user’s name, this will deactivate the user you have selected. This user has not been deleted, their account remains on the dashboard, however they are unable to create any videos while deactivated. This can easily be reversed by re-activating the user following the same method.

Question 6

How to trim a video

Accepted Answer

If you have a video you would like to trim, you are able to do this from within the Sixty Seconds dashboard. In order to use the trim function, you must first ensure that you have added your video to your brand media library. Step 1: Navigate to your brand media folder using the menu on the left hand side of the dashboard. Step 2: Find the video you wish you trim and click the green scissors button. Step 3: Enter your desired start frame and end frame (seconds). Step 4: Click 'save'. Step 5: To view your trimmed video, nagivate to the 'clips' tab which is located in the brand media library menu.

Question 7

How to use a brand colour instead of background media?

Accepted Answer

After you have selected which scene you would like to use and input your content, click the green 'choose media' button. Instead of selecting a video or image here, select the brand colour you would like to use from the brand colour palette on the right hand side of the screen.

Question 8

How do I add a new user?

Accepted Answer

To add a new user, click on the ‘brand admin’ tab located on the grey menu on the left-hand side of the dashboard. If you cannot see the brand admin tab this means that you do not have the relevant permissions to access this. Next, click the ‘invite users’ button located on the top right of the brand admin page. This will open up a new user form. Simply enter the new users name and email address and select the permissions you would like them to have. ‘user’ will give the user full access to make videos on brand you have chosen. ‘brand admin’ will allow the user to edit the brand and add/edit users of that brand. ‘org admin’ will allow the user to add users to any brand, and make videos on multiple brands. To finish click ‘Send Invite’. An email will be sent to the new user with a link to sign up and create their login details.

Question 9

How to add your picture to your video?

Accepted Answer

Some scenes such as the video business card scenes, require a photo of the user to fill the designated photo field. If your photo is not being pulled through this means you have not yet fully set-up your profile.

Question 10

How to create a landing page

Accepted Answer

Once you have created your video, click the 'PLAY VIDEO' button to open the video page. Click the 'create landing page' button on the right hand side of the screen. Step 1: Insert your landing page title. This is not the page URL, the title you enter here will be the title on the landing page itself. Step 2: Enter your landing page description. This could be a descritpion of your video, product or service. If your video is being used as an outreach video, the description could explain why the individual is receiving the outreach video. Step 3: Select if you would like to use a solid colour or image for your background media. Once you have made your selection, you will be able to pick an image or colour (depending on which you have chosen). Step 4: Choose your background opacity. Step 5: Choose your display logo. This is the logo which will be visible on the landing page. You can choose to use your default company logo, upload a custom logo, or simply choose to use no logo. Step 6: Enter your button text. Your button will appear below your description. Here it is important to think about which call to action would best accompany your description text. Step 7: Enter your button URL. Step 8: Click 'view page' to see the landing page you have created. If you aren't happy with any aspect of your landing page, simply return to the previous page and make changes. Step 9: Once you are happy with your landing page, click 'publish'.

How can we help?

Getting Started Guide