Question 1

After you have signed up to a Sixty Seconds subscription, take a look at our 'Getting Started Guide' to ensure you understand how to use the platform. We will talk you through the basics of how to create a video, and use our basic features.

Question 2

Can I use my videos after my subscription is over?

Accepted Answer

Yes. The videos you create can be downloaded and used as you please.

Question 3

How to purchase Stutterstock media within your dashboard?

Accepted Answer

To purchase shutterstock media within your dashboard, click on the brand media tab located on the grey menu on the left. This will be the name of your brand, for example ours is ‘Sixty Seconds Media.’ This will open up a sub-menu. Click on the ‘shutterstock’ tab to open up your brands licenced media page. You will be able to see on the right-hand side of this page how many credits your brand currently has. If you don’t have any credits, these can be purchased by clicking the ‘purchase credits’ button. Once you have successfully purchased credits, click the ‘search shutterstock’ button to find the media you wish to license. To licence your chosen media, click the green ‘licence’ button underneath the image or video. All licensed media is automatically added to your shutterstock library for you to use when creating your next video. 25 Credits = 1 Premium Video 5 Credits = 1 Premium Image

Question 4

How to save a video as a template?

Accepted Answer

Once you have created a video and it has been returned back to you, you are able to save it as a template to use again in the future by simply changing the content. Navigate to the ‘my videos’ tab on the grey menu on the left hand side. Select the video you would like to save as a template by clicking ‘play video’. Once you’ve done this, you’ll have the options to ‘save as template’. It is the purple button, and it appears above the options to ‘edit video,’ ‘get shareable link’ and ‘resubmit video’. If you have access to multiple brands, please select which brand you want to add this template to. Finally, choose a title for your template. It is important to choose something which clearly states the template’s purpose. If you have created a template for a video job advert, it would be great to title it accordingly as templates will be accessible to everyone on your brand’s dashboard. To use your newly saved template, click on the ‘templates’ tab on the grey menu on the left-hand side. Find the template you have just saved and click ‘create video’.

Question 5

Can all employees have a login to create videos?

Accepted Answer

Yes. You are able to create a login for each member of your team at no additional cost. When setting up your team's profiles you are able to select which administrative rights they will have access to.

Question 6

What languages does Sixty Seconds support?

Accepted Answer

Videos can be created using our platform in any language. Please just be mindful when choosing your fonts as not all fonts have the same support for special characters.

Question 7

How to highlight words in my video?

Accepted Answer

If you would like to highlight a word or sentence in a scene with a different colour text, simply add square brackets around the desired text when entering your content into a scene. ## Non highlighted words [highlighted words] This will automatically highlight the text in a brand-aligned colour which has been pre-selected. It is not possible to choose what colour the highlight will be for each video.

Question 8

Do you provide photos and videos that I can use as background media?

Accepted Answer

Yes. We have Unsplash integration giving you access to millions of images to use. We are also integrated with Shutterstock, allowing you to purchase images and video at a reduced rate through your Sixty Seconds account.

Of course, you can also upload your own images and videos to use as background media directly from your computer.

Question 9

Where can I use the videos I create?

Accepted Answer

You are free to publish, upload and share your videos on any platform you choose. Our clients tend to use their videos on Facebook, Instagram, YouTube, Twitter, LinkedIn websites and blogs.

Question 10

How to edit a video you have made?

Accepted Answer

Before you submit your final video for rendering, there is the option to ‘Email me when previews are ready’ to allow you to check over your video and amend it. However, if your video has been returned to you and you would like to edit the content, here is how: Step 1: Navigate to 'my videos' and find the video you wish to edit. Click 'play video'. Step 2: Click the blue button on the right hand side of the video titled 'edit video'. Step 3: Use the pencil icons on the right hand side to make your edits. Step 4: Select audio. Are you using the same audio or something new? Step 5: Submit your video.

How can we help?

Getting Started Guide

Getting Started with Sixty Seconds