Question 1

How to edit a user?

Accepted Answer

To edit a user, click on the ‘brand admin’ tab located on the grey menu on the left-hand side of the dashboard.

If you cannot see the brand admin tab this means that you do not have the relevant permissions to access this.

Here you will be able to see a list of all users on the far right of the brand admin page.

To edit a user, simply hover over the user you wish to edit and click the pencil icon that appears. This will open up the user form and allow you to edit its contents. Once you have made the necessary changes, click the update button at the bottom of the page.

Question 2

Do you have an affiliate program?

Accepted Answer

Yes. Please get in touch with our team to discuss the opportunities available.

Question 3

What languages does Sixty Seconds support?

Accepted Answer

Videos can be created using our platform in any language. Please just be mindful when choosing your fonts as not all fonts have the same support for special characters.

Question 4

What video sizes can I create?

Accepted Answer

When creating your video you will select which platform you will be using to share your content. Your video will then be automatically sized depending on your chosen platform. Our platform supports:

Horizontal 1920 x 1080

Traaditional wide screen format works best on landing pages, Youtube.

Portrait 1080 x 1920

Instagram Stories and Reels, Facebook Stories, LinkedIn Stories, Youtube Stories.

Square 1080 x 1080

Works best on social media newsfeeds

Vertical 1350 x 1080

Slightly taller than square and works well on social newsfeeds

Question 5

Can all employees have a login to create videos?

Accepted Answer

Yes. You are able to create a login for each member of your team at no additional cost. When setting up your team's profiles you are able to select which administrative rights they will have access to.

Question 6

Do you provide photos and videos that I can use as background media?

Accepted Answer

Yes. We have Unsplash integration giving you access to millions of images to use. We are also integrated with Shutterstock, allowing you to purchase images and video at a reduced rate through your Sixty Seconds account.

Of course, you can also upload your own images and videos to use as background media directly from your computer.

Question 7

Can I use my own photos and videos when making a video?

Accepted Answer

Yes. These can be uploaded when creating your video. They can also be added to your personal media library allowing you to access them quickly and easily in the future.

Drag and drop or click to select your images or videos. Check the add media to libary to store the media in your brand folder for future use.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/bYVKSoU8bP/resources/D2FuBCNA8B/Add%20media%20to%20library.png (Add media to library.png)

Upload and tag your media in your brands media library

Question 8

Where can I use the videos I create?

Accepted Answer

You are free to publish, upload and share your videos on any platform you choose. Our clients tend to use their videos on Facebook, Instagram, YouTube, Twitter, LinkedIn websites and blogs.

Question 9

How to highlight words in my video?

Accepted Answer

If you would like to highlight a word or sentence in a scene with a different colour text, simply add square brackets around the desired text when entering your content into a scene.

Non highlighted words [highlighted words]

This will automatically highlight the text in a brand-aligned colour which has been pre-selected. It is not possible to choose what colour the highlight will be for each video.

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